Case Studies / Wellness Behavioral Health
Behavioral Health

Wellness Behavioral Health

Psychiatry & Counseling

A behavioral health practice improved time-based coding accuracy and reduced claim rejections by 70%.

70%
Fewer Claim Rejections
98%
Time-Based Code Accuracy
$180K
Revenue Recovered Annually
50%
Reduction in Coding Questions

The Challenge

Wellness Behavioral Health provides psychiatric and counseling services with multiple provider types—psychiatrists, psychologists, and licensed counselors. Time-based coding for therapy sessions and the complexity of psychiatric E/M visits created frequent billing errors.

  • Complex time-based therapy coding
  • Multiple provider credential types
  • Add-on code and modifier confusion
  • High rejection rate for psychiatric E/M

The Solution

SmartCoding.ai was implemented with behavioral health-specific logic, including time-based code calculations and provider credential rules. The system automatically suggests appropriate codes based on session duration and provider type.

  • Automatic time-based therapy code calculation
  • Provider credential and supervision rules
  • Add-on code recommendations (90833, 90836, 90838)
  • Psychiatric E/M complexity scoring
Behavioral health coding is unique, especially with time-based therapy codes. SmartCoding.ai finally gave us a system that understands how we work.
DS
Dr. Sarah Goldman Clinical Director, Wellness Behavioral Health

The Results

Wellness Behavioral Health dramatically reduced their claim rejection rate and improved coding accuracy for time-based services. Providers appreciated the simplified documentation workflow.

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