Terms of Service

The terms and conditions governing your use of SmartCoding.ai.

Last updated: February 2026

Acceptance of Terms

By accessing or using the SmartCoding.ai platform ("Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Service.

Description of Service

SmartCoding.ai provides an AI-powered medical coding and billing platform that includes:

  • AI-assisted code suggestions for ICD-10, CPT, and HCPCS
  • Claim scrubbing and validation
  • Clearinghouse integration for claim submission
  • Eligibility verification
  • Appeal letter generation
  • Revenue cycle analytics and reporting

User Responsibilities

As a user of our Service, you agree to:

  • Provide accurate account and billing information
  • Maintain the confidentiality of your login credentials
  • Use the Service in compliance with all applicable laws and regulations
  • Review and verify all AI-generated code suggestions before submission
  • Ensure proper authorization to access and process patient information

HIPAA Compliance

SmartCoding.ai operates as a Business Associate under HIPAA. We will enter into a Business Associate Agreement (BAA) with covered entities and maintain appropriate safeguards for Protected Health Information (PHI).

AI-Generated Suggestions

Our AI provides coding suggestions to assist qualified medical coders. These suggestions:

  • Are intended as decision support, not replacement for professional judgment
  • Should be reviewed and verified by qualified personnel before use
  • Do not constitute medical, legal, or billing advice

You retain full responsibility for the accuracy of submitted claims.

Payment Terms

Subscription fees are billed according to your selected plan. You agree to pay all applicable fees and provide valid payment information. Fees are non-refundable except as required by law or as specified in your service agreement.

Limitation of Liability

To the maximum extent permitted by law, SmartCoding.ai shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.

Changes to Terms

We may update these Terms from time to time. We will notify you of material changes via email or through the Service. Continued use of the Service after changes constitutes acceptance of the updated terms.

Contact Us

If you have questions about these Terms, please contact us:

Email: legal@smartcoding.ai
Phone: (404) 282-1085
Address: Atlanta, GA